Thanks for using Dotmood. This page is the support center for the app.

Contact

For questions, bug reports, or feature requests, please use the form below. We usually reply within 2–3 business days.

👉 Open the contact form

Telling us your device, iOS version, app version, and what's happening helps us help you faster.

FAQ

My entry didn't save

Pick an emoji for the day and confirm. Each day becomes one colored pixel in the Year view.

The Year in Pixels grid looks empty

The grid fills as you log days. Past days you didn't log stay empty by design.

I bought Pro but it isn't unlocked

Open the paywall and tap "Restore Purchases", or relaunch the app. If it still doesn't apply, contact us via the form.

I want to cancel my subscription

Go to iOS Settings → your Apple ID → Subscriptions, and cancel anytime. You keep Pro until the end of the current period.

I changed devices

Sign in with the same Apple ID and tap "Restore Purchases" on the paywall.